Forums » Report Site Issues, Errors, etc » cover photo error
mgiger
Posted: Feb 5 2018 | IP Logged
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I've recently submitted covers for New Teen Titans #1 legion of collectors variant and the Harley Quinn day (german variant). Ive submitted each twice and they still appear as just
black. when I view the actual JPEGs they are fine. any suggestions on what the problem may be?
Parallax2814
Posted: Feb 6 2018 | IP Logged
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Sometimes I think the uploader just screws up. Try submitting them again.

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mgiger
Posted: Feb 6 2018 | IP Logged
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well both have been submitted again, heres hoping 3rd times a charm
Parallax2814
Posted: Feb 7 2018 | IP Logged
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Working now.

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mgiger
Posted: Feb 7 2018 | IP Logged
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im still seeing them as black, maybe ill scan the covers again. they may have gotten corrupted somehow


Edited by mgiger - 07 February 2018 at 2:51pm

Parallax2814
Posted: Feb 7 2018 | IP Logged
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No, they're working fine. Clear your cache, the black image is probably saved there.

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mgiger
Posted: Feb 7 2018 | IP Logged
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you were right that worked. thank you!