Forums » Report Site Issues, Errors, etc » Black images
mgiger
Posted: Feb 11 2019 | IP Logged
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Every cover photo that I upload of the ones I
scan gets processed as just a black image. Is
there something I'm doing wrong? It always
worked before.
Parallax2814
Posted: Feb 14 2019 | IP Logged
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I'm not sure. I noticed it after I processed. Where are you getting the cover images from?

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mgiger
Posted: Feb 14 2019 | IP Logged
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I scan them myself from the actual book
Parallax2814
Posted: Feb 15 2019 | IP Logged
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Not sure. Looks like the the ones you submitted last night worked okay.

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mgiger
Posted: Feb 15 2019 | IP Logged
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well its only the images that I scan myself. Pretty much any newsstand covers that I submit.
Parallax2814
Posted: Feb 15 2019 | IP Logged
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Upload some of the ones that processed as black and I'll save them and see if there's anything going on with them.

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mgiger
Posted: Feb 15 2019 | IP Logged
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i uploaded several images of the Flash covers (new 52).
Parallax2814
Posted: Feb 15 2019 | IP Logged
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Processed them. They still processed as black images, but I downloaded the images and looked. Resolution is 300, try scaling that down to 72-150 for future uploads. I took care of all these, they're good now.

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mgiger
Posted: Feb 15 2019 | IP Logged
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Awesome, thank you! I re-submitted 3 other images to see if your suggestion works.
Parallax2814
Posted: Feb 18 2019 | IP Logged
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The resolution in those 3 was still 300 and uploaded black. I'm sure that's the issue. I got them to work after saving them to my computer and lowering the resolution.

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mgiger
Posted: Feb 18 2019 | IP Logged
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if I shrink the image down that small won't it upload a small cover?
Parallax2814
Posted: Feb 19 2019 | IP Logged
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Depending on what program you use you can adjust the DPI lower without shrinking the image. I did it in photoshop, Paint may work as well, but not sure.

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Parallax2814
Posted: Feb 19 2019 | IP Logged
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Or when you scan them, see if it scan at a lower DPI.

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