Forums » Report Site Issues, Errors, etc » Black images
mgiger
Posted: Feb 11 2019 | IP Logged
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Every cover photo that I upload of the ones I
scan gets processed as just a black image. Is
there something I'm doing wrong? It always
worked before.
Parallax2814
Posted: Feb 14 2019 | IP Logged
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I'm not sure. I noticed it after I processed. Where are you getting the cover images from?

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mgiger
Posted: Feb 14 2019 | IP Logged
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I scan them myself from the actual book
Parallax2814
Posted: Yesterday, 8:27 AM | IP Logged
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Not sure. Looks like the the ones you submitted last night worked okay.

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mgiger
Posted: Yesterday, 8:38 AM | IP Logged
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well its only the images that I scan myself. Pretty much any newsstand covers that I submit.
Parallax2814
Posted: Yesterday, 9:32 AM | IP Logged
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Upload some of the ones that processed as black and I'll save them and see if there's anything going on with them.

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mgiger
Posted: Yesterday, 9:55 AM | IP Logged
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i uploaded several images of the Flash covers (new 52).
Parallax2814
Posted: Yesterday, 2:39 PM | IP Logged
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Processed them. They still processed as black images, but I downloaded the images and looked. Resolution is 300, try scaling that down to 72-150 for future uploads. I took care of all these, they're good now.

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mgiger
Posted: Yesterday, 3:18 PM | IP Logged
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Awesome, thank you! I re-submitted 3 other images to see if your suggestion works.